Most households in the UK are now aware of the ongoing transition from traditional copper phone and broadband networks to a modern digital infrastructure. This shift aims to enhance speed and reliability while phasing out outdated wires that have been in place for over a century. BT’s Openreach, a key provider of telecoms infrastructure nationwide, has implemented a nationwide “stop sell” policy. This directive requires companies like BT, Sky, Plusnet, and TalkTalk to cease offering legacy copper-based services and migrate customers to full-fibre broadband and Digital Voice solutions.
Following the announcement of a “stop sell,” a specific timeframe is given before non-fibre connections are discontinued, indicating a serious commitment to the transition. The first exchange in the UK, located in Deddington, Oxfordshire, has now been officially decommissioned, halting the provision of phone and other services to local households.
Former customers of the Deddington exchange can now access the internet and make calls solely through FTTP (Fibre to the Premises) technology. Deddington is the initial exchange to close, with two more pilot exchanges in Ballyclare, Northern Ireland, and Kenton Road, London, scheduled to follow suit by the end of November. This closure marks the beginning of Openreach’s plan to retire approximately 4,600 copper-based exchanges across the UK as consumers transition to fibre-only services.
The transition to fibre networks offers significantly faster and more reliable speeds compared to copper, with Digital Voice users benefiting from clearer calls and additional features like call filtering. Moreover, fibre infrastructure requires less physical space, utilizing lightweight cables and software-based switches rather than the bulky hardware of copper systems.
Under the new structure, Openreach will eventually operate just 1,000 modern “super digital exchanges,” known as Openreach Handover Points (OHPs), to serve the entire UK. In Deddington alone, around 1,800 copper lines have been upgraded to full fibre, with services managed from the nearby Banbury OHP.
James Lilley, Openreach’s Managed Customer Migrations Director, highlighted the significant effort involved in migrating millions of services as part of this project. He emphasized that Deddington’s success demonstrates the company’s ability to retire old infrastructure safely and efficiently. The digital transition is expected to bring cost savings for providers through network consolidation, while consumers will enjoy faster, more reliable fibre connections that can adapt to future demands.
Lilley emphasized that the focus is not just on decommissioning old equipment but on establishing a future-proof and simplified network for the UK. While Deddington is the first exchange to transition, more exchanges, including Wraysbury, Childwall, Glengormley, and Staines, are scheduled for closure in the near future.

